Shipping/Return Policy

 Shipping

We aim to ship orders within 2-4 working days after the order is placed. We process orders Monday through Friday in the order in which they are received excluding public holidays within Canada.

Unfortunately, we are not able to cancel or modify orders once submitted. 

SkinLeaf’d ships via Canada Post. 

Shipping Method

      Cost

Shipping Time

FREE Standard Shipping (Orders $50+, excluding taxes)

FREE

3 - 9 Business Days*

Standard Shipping (Orders under $50, excluding taxes)

 

$9.95

3- 9 Business Days*

Xpresspost 

$13.95

2 - 5 Business Days

Once shipped, the transit time to be delivered will be 2 - 9 business days. (Please note for some remote areas, times may vary) 

*FREE SHIPPING: Orders must equal or be greater than $40 after all discounts & coupons have been applied, in order to qualify for Free Shipping. 

International shipping: We regret that we do not ship outside Canada at this time.

Returns / Refunds
 
Due to the personal nature of our products, returns or exchanges will not be offered for reasons of general dissatisfaction or allergic reactions. We encourage you to reach out to us before buying, should you have any questions, or if you had sensitive and reactive skin.
 
However, we do accept returns should it be an error at our end. In case of defective or damaged product, send us a detailed note with photo of the damaged product to info@skinleafd.com within 48 hours upon receipt of your package delivery and we’ll gladly replace or offer a refund. Replacement requests for damaged items will not be accepted without evidence. Shipping is non-refundable.